About Us
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Job Description :
As an Account Manager at Phoenix 3 Consulting, you will play a critical role in managing and nurturing client relationships, ensuring the successful execution of sales campaigns, and driving customer satisfaction. You will be the initial representation of our client's services, working closely with prospective customers to understand their needs, provide guidance, and deliver tailored solutions that best fit their household or business.
What You Will Do :
- Help coordinate and execute face-to-face sales campaigns, ensuring they run smoothly and meet client objectives.
- Operate as the point of contact for assigned leads in your given sales territory
- Answer customer inquiries and identify new business opportunities
- Participate in training programs to develop your skills in sales, client management, and industry knowledge.
- Education: High School Diploma or equivalent, Bachelor's degree preferred.
- Strong interpersonal and communication skills, with the ability to build and maintain client relationships.
- Excellent organizational and multitasking abilities.
- 0-2 years experience working in a customer-centric environment (retail, restaurant, etc.)
- Proven problem-solving skills and the ability to work under pressure.
Step 1 : Submit your resume and cover letter through our online application portal. We will review your qualifications and experience to assess your fit for the role.
Step 2 : If your application is shortlisted, you will be invited to a 20-30 minute phone screening with our HR team. This conversation will focus on your background, experience, and interest in the Account Manager position.
Step 3 : Successful candidates from the phone screening will be invited to a first-round interview virtually with the hiring manager. This interview will delve deeper into your experience, skills, and how you approach client management.
Step 4 :Candidates who excel in the first-round interview and assessment task will move on to the final interview. This interview may include senior management and will focus on cultural fit, your long-term goals, and how you align with Phoenix 3 Consulting’s values.
Step 5 : If selected, you will receive an official job offer, outlining the terms and conditions of your employment. Upon acceptance, we will begin the onboarding process, welcoming you to the Phoenix 3 Consulting team.
Location: Cleveland, OH
Job Type: Full-time
Position: Account Manager
We want each of our team members to feel empowered, confident, and capable of reaching their career aspirations. By providing the tools, resources, and support needed to succeed, we help our employees achieve new levels of expertise, taking their careers—and our business—to new heights. Through this continuous process of growth, we build a team that not only excels in their current roles but is ready to lead the future of B2C/B2B sales.